#66 Pete Dunn shares tips on Scorecards
Pete Dunn is an expert on QA in Contact Centres and in today's episode on sharing top tips we...
47:32
#66 Pete Dunn shares tips on Scorecards
Pete Dunn is an expert on QA in Contact Centres and in today's episode on sharing top tips we...
47:32
#68 Incentives and Games with Chris
In another episode dedicated to sharing tips and advice - this topic is one close to our hearts...
44:11
#72 Garry Gormley chats about customer & colleague loyalty in Contact Centres
Garry is founder of Fab Solutions and also the founder of the Contact Centre Network, prior to...
55:27
#75 Andrew MacAskill - Linkedin Job Search expert & Linkedin Changemaker
Andrew MacAskill is a job search guru with a following of over 80,000 on Linkedin and is an...
54:55
In this episode Champ’Ron shares his idea on how Memphis, TN can benefit from attracting call...
55:08
A Conversation with Contact Center Consultant-Advisor Fred Shadding
In this episode of "Advice from a Call Center Geek!" we have our first guest interview! We took...
36:22
Anécdota de Sergio sobre call centers y los kpi que utilizan
Anécdota de Sergio sobre call centers y los kpi que utilizan
07:56