Podcasts de callcenter

#66 Pete Dunn shares tips on Scorecards

Pete Dunn is an expert on QA in Contact Centres and in today's episode on sharing top tips we...

Añadir a ... 

#68 Incentives and Games with Chris

In another episode dedicated to sharing tips and advice - this topic is one close to our hearts...

Añadir a ... 

#72 Garry Gormley chats about customer & colleague loyalty in Contact Centres

Garry is founder of Fab Solutions and also the founder of the Contact Centre Network, prior to...

Añadir a ... 

#75 Andrew MacAskill - Linkedin Job Search expert & Linkedin Changemaker

Andrew MacAskill is a job search guru with a following of over 80,000 on Linkedin and is an...

Añadir a ... 

#71 The Call Center

In this episode Champ’Ron shares his idea on how Memphis, TN can benefit from attracting call...

Añadir a ... 

A Conversation with Contact Center Consultant-Advisor Fred Shadding

In this episode of "Advice from a Call Center Geek!" we have our first guest interview!  We took...

Añadir a ... 

Añadir a ...