CEOs have to come to accept that CX is their responsibility – Interview with Jeanne Bliss
Today’s interview is with Jeanne Bliss is the Founder and President of CustomerBliss, and the...
22:00
CEOs have to come to accept that CX is their responsibility – Interview with Jeanne Bliss
Today’s interview is with Jeanne Bliss is the Founder and President of CustomerBliss, and the...
22:00
Today’s interview is with Deon Nicholas, Founder of Forethought, an AI company and 2018...
44:36
You can’t transform something you don’t understand – Interview with Annette Franz
Today’s interview is with Annette Franz, founder and CEO of CX Journey Inc, and an...
38:14
Audio is an overlooked dimension of the customer experience – Interview with Jeff Yasuda of Feed.fm
Today’s interview is with Jeff Yasuda, the CEO and co-founder of Feed.fm (Music as a Service),...
45:54
Today’s interview is with Dan Simpson, CEO of Taziki’s Mediterranean Café, which is a fast casual...
39:17
Today’s interview is with Robert Johnson, the co-founder and CEO of TeamSupport.com, a...
32:45
The Commonwealth of Self Interest and customer engagement – Interview with Paul Greenberg
Today’s interview is with Paul Greenberg, best-selling author and founder & Managing Principal of...
39:33
Today’s interview is with Joshua March, Founder and Board Director of Conversocial, a digital...
35:31
Today’s interview is with David Avrin, a keynote speaker, an author, a consultant and also CEO of...
30:08
Today’s interview is with Adriana Gascoigne, founder and CEO of Girls in Tech, a San...
35:53
Today’s interview is with Michael Redbord, General Manager of the Service Hub at HubSpot, a...
42:49
Today’s interview is with Antony Brydon who is the CEO and co-founder of Directly, a leader in...
37:29
Today’s interview is with Todd Olson who is co-founder and CEO of Pendo, a product experience...
32:04
Today’s interview is with Dr. Rob F. Walker, Vice President Decision Management and Analytics at...
28:37
The good, the bad and the ugly of customer service – Interview with Tom Libretto of Pega
Today’s interview is with Tom Libretto, Senior Vice President and Chief Marketing Officer at...
19:28
C+/B- is the grade the customer experience industry currently deserves – Interview with Bruce Temkin
Today’s interview is with Bruce Temkin, Head of the Qualtrics XM Institute. He joins me today to...
21:20
Today’s interview is with Roger Dooley who is a a speaker and author of Brainfluence: 100 Ways to...
37:24
Today’s interview is with Rory Sutherland, Vice Chairman of Ogilvy in the UK and author of a new...
01:26:02
Today’s interview is with Andy MacMillan is CEO of UserTesting and joins me today to talk about...
41:12
Today’s interview is with Sandy Rogers, the co-author of new book: Leading Loyalty: Cracking the...
28:12