To Care is Human

podcast

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To Care is Human

"We need to be the patient in the room.”

Transgender activist Emily Newberry joins Director of Community Experience, Amy Kwiatkowski to...

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Get to Know Me – Connecting Volunteers with Patients

Linda Fisher, Regional Director for Guest Services at UCHealth North, discusses the Get to Know...

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We’re All Emotional Beings: That’s What It Is to Be Human

Ben Larsen, Experience Advisor at Baylor Scott & White Health, discusses the significance of...

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Creating a Culture of Caring with Concierge Services

Bill Mills, CEO of Best Upon Request, shares how offering concierge services impacts both the...

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We're All Human Beings, So Everything Is Human Experience: A Conversation with Nicole Cable, CXO CareMax

From retail and hospitality to healthcare, Nicole Cable shares her professional journey that...

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“When we share our stories, there’s a level of healing”

When Monica Jones became a mother of children requiring complex care, she realized her calling in...

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Healthcare's Renaissance to Digital Transformation

Dave Bennett, CEO of pCare, discusses the importance of embracing technology and how a digital...

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Plan for a season. Stay a Lifetime.

Amy Veneciano shares how she re-evaluated and reset Volunteer Services at UCSF as the waves of...

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No More Pizza: Moving Forward with the Basics of Experience

Toya Golrley and Greg Makoul from NRC Health reflect on the power of three fundamentals of...

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“From Fence-Hopper to Top Doctor: A Conversation with Neurosurgeon Dr. Alfredo Quiñones-Hinojosa”

Dr. Alfredo Quiñones-Hinojosa (Dr. Q.) was an impoverished teenager living in a rural Mexican...

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A Conversation with Dr. Airica Steed, President & CEO of The MetroHealth System

Dr.  Airica Steed, President & CEO of The MetroHealth System, discusses the importance of...

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The importance of culture in healthcare

With over two decades of experience in healthcare, Dr. Karana Pierre has had the opportunity to...

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Forgive yourself for being human - A story of bipolar disorder

Trisha Choi, MA, CPXP, was diagnosed with bipolar disorder at 19 and, as a result, endured many...

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"I know what's on the other side of my read"

Dr. Jennifer Kemp changed the way she practiced medicine as a radiologist after her husband's...

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"My lungs on the x-ray looked like ground up glass": A COVID Recovery Story

Bob Pollard was a healthy 62-year-old when he was diagnosed with COVID-19, in the hospital and...

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Zero to Hero: How to build a healthcare app that attracts users

While healthcare executives and patients want more digital options, many healthcare app...

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A Conversation with Dennis Pullin, President and CEO of Virtua Health

Dennis W. Pullin, president and CEO of Virtua Health, shares how his organization orients to the...

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Easy to Give, Hard to Receive

Risa Hanau, LCSW, is an expert in caring for those at end-of-life. She also is a natural "giver"...

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A Conversation with Alina Moran, President at Dignity Health – California Hospital Medical Center (CHMC)

Alina Moran shares her story of growing up in a family that had little access to healthcare...

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