No brand is immune to falling from grace even beloved brands have come under fire for both...
20:52
Understanding Customer Segmentation
Understanding your target consumer is key to success, doesn't matter what industry you're in....
20:14
Social media is constantly evolving. Something as little as removing the number of likes can make...
29:30
Building Connection Through Community Post-COVID
These days we're all a little bit sensitive, maybe a little more than ever, and we really need a...
27:35
The Future of Retail in Communities
COVID is no longer preoccupying our lives as it was three years ago. Now, the war in Ukraine and...
31:25
The Future of the Hospitality Industry
Every other day, you read a headline about labor shortages hurting restaurants and hospitality....
32:00
At the end of the year, we like to regroup and look back at the big brand stories that caught our...
32:40
Showrooms, Flagships, and the Future of Destination Shops
Retail may have suffered a blow during the harshest times of the pandemic, but as we emerge in...
36:29
For many years, fast fashion was on top – cheap, ubiquitous, ripped from the runway designs that...
29:43
The Future of E-Commerce for CPG Brands
Even though grocery stores remained open during lockdown, many people chose to do their grocery...
22:17
How to Empower Employees and Create a Culture of Change
The financial services industry has largely begun to undertake the work of transforming their...
41:11
Social Justice and Brand Building
Over the past few years, brands have more often ventured into the realm of social justice and...
31:14
Why Authenticity and Inclusivity Must Go Hand-in-Hand
In North America, demographic changes are creating a more diverse customer base. This means that...
25:54
Business Leaders, Bold Thinkers, and the Brand of the Future
The future is unfolding in real-time, all the time. But most retail brands are in a state of...
30:17
The Importance of Innovation and Design Thinking for Brands
Innovation and design thinking are new hot topics in board rooms these days, but anyone who has...
17:44
Exploring the Possibilities of Augmented and Virtual Reality
Virtual and augmented reality are two of the most exciting technological developments of the last...
27:03
Discussing SLD's DeepReal Study With Jean-Pierre Lacroix
The rising concern about misinformation and fake news is a top concern of people around the...
26:57
The Future of Distributing Regulated Products is Already Here
In a world where distribution channels are becoming more and more tailored to specific locations,...
23:57
Lessons in How to Modernize Your Legacy Brand
Here is a little trivia for you: what is the oldest and longest-surviving company in North...
20:18
Trends in Online Social Engagement
At SLD, part of what we do is trends analysis. And since clients are always asking for our...
18:06
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