working podcasts

Measuring Customer Satisfaction

What to measure and where to start is simple. Start with those things your customers find important.

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Learn to Listen to Customers

What could be more obvious? Find out what your customer wants against all three rings of perceived value and deliver...

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The Three Rings of Perceived Value

First ring is the product, the second ring is the service and the third ring is enhanced service. Are you looking at...

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Using the Customer's Yardstick

The answer to what is considered high and poor service quality is simple. It's whatever the customer says it is.

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Why focus on Customer service

Service is the major competitive battleground. Thanks to technology consumers are generally happy. But how...

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Rule 012 | Always Act Impressed When Your Partner Flexes Their Muscles

This week's episode features our first listener question, and a new show format -- The...

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Are You Working Too Hard To Find Love?

Are you working too hard to find love?  Are you worn out from reading all your emails on dating sites or...

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LLL: Abigail and her mom discuss Abigail's pre-conference blogging.

Deanna Jurkowski, a La Leche League Leader, is our roving reporter. She combs the halls of the LLLI 2007 Conference...

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LLL: Lynn Carter talks about compiling a booklet of birth stories

Deanna Jurkowski, a La Leche League Leader, is our roving reporter. She combs the halls of the LLLI 2007 Conference...

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LLL: Hirkani's Daughters: mothers' stories of working and breastfeeding

Elisabeth McLaury Lewin talks with Jennifer Hicks, who compiled these stories from around the world about women who...

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Being a Futurist Dia Bondi and Amelia Mulkey
Episode
in ArtWerk

Being a Futurist

We talk with Sustainable Design Strategy Goddess, Dawn Danby, about being a Futurist: how you do what you do when it...

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Wise Words vol 1 ep 2: Stowe Boyd on Advisory Boards

This week we sit down with the grandfather of mentoring high growth companies, none other than Mr. Stowe Boyd...

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Where do you find the good jobs?

Unemployment is down and hiring is up, but many job seekers have been disappointed. Hear tips on how to get the most...

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Home Wizards 06.09.12 Hour 1

Home Security, Working with Dad, Summer Decorations

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Jesus, Nuff said!

It's all about Him! It's not about me or you or what we do. It's all about Jesus, do you have Him?

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Lesson 002 - Boutique Fitness

This week we make you an expert on Boutique Fitness

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Ep. 12: No one ever accused me of being like Scarlett (part 3)

The women who would have never been confused with Scarlett. Would the real Scarlett please stand up? Part 3

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TNF - EP 33 - Fitness with Robin DeMarco & Megan Finley

Hosted by Ken Napzok, the producer of the popular Schmoes Know Podcast, The Napzok Files is a show about life, the...

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Practice Makes Perfect: How to Better Manage Working Capital

CFO’s Mary Beth Findlay interviews Professor James Sagner, from University of Bridgeport in Connecticut and the...

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