Podcasts de program

PR34 - Online Learning and Emerging Trends

Practitioner Radio Episode 34

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PR33 - ITSM Is Just BSM with IT Examples

Practitioner Radio Episode 33

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PR32 - Project and Change Management Integration

Practitioner Radio Episode 32

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PR31 - Experiential Learning and Simulations

Practitioner Radio Episode 31

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PR30 - Global Process

Practitioner Radio Episode 30

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PR29 - Justifying Service and Process Improvement

Practitioner Radio Episode 29

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PR28 - The Role of The Service Owner

Practitioner Radio Episode 28

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PR27 - Dealing with Rogue Support Agents

Practitioner Radio Episode 27

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PR26 - Distributed Service Desk Strategies

Practitioner Radio Episode 26

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PR25 - Communication and Education Planning

Practitioner Radio Episode 25

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PR24 - Problem and Availability Management The Conjoined Twins

Practitioner Radio Episode 24

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PR23 - Demand Channels

Practitioner Radio Episode 23 - Establishing formal, tiered and managed channels for Demand...

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PR22 - The Service Management Office 2.0 (Live From Pink12)

Practitioner Radio Episode 22 (Live From Pink12) - Join Chris and Troy as they discuss the role...

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PR21 - Culture and ITSM Transformation Projects

Practitioner Radio Episode 21 - Join Chris and Troy as they discuss the difference between...

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PR20 - Deploying vs Documenting Processes

Practitioner Radio Episode 20 - Join Chris and Troy as they explore the practical aspects of what...

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PR19 - The Strategic Role Of An IT Operating Model

Practitioner Radio Episode 19 - In this podcast Chris and Troy look at the critical success...

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PR18 - TOC, LEAN and Six Sigma The Three CSI Sisters

Practitioner Radio Episode 18 - Join as Chris and Troy look at the practical application of...

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PR17 - Technology vs Service Management

Practitioner Radio Episode 17 - Join Chris and Troy as they discuss the cultural paradigm shift...

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PR16 - Request Fulfillment

Practitioner Radio Episode 16 - Join Chris and Troy and special guest Martin Erb as we explore...

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David Wolfe's Longevity Now Program

David's introduction to the program that changed the face of health and nutrition for thousands...

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