Ryan Peterson on Rearchitecting the Supply Chain
In today’s episode, we have a special treat. Flexport’s CEO and Founder, Ryan Peterson, chats...
18:15
Ryan Peterson on Rearchitecting the Supply Chain
In today’s episode, we have a special treat. Flexport’s CEO and Founder, Ryan Peterson, chats...
18:15
OCI 138 Customer Manipulation with Chloe Thomas
Its my great pleasure this week to welcome Chloe Thomas to the Online Courses Insider Show....
38:41
The Confluence of Unified Communications and Contact Center Solutions
As Unified Communications solutions become more widely deployed, companies are beginning to take...
22:56
How Customer Experience Management (CEM) is Becoming the Brand
Customer engagements have changed more over the last five years than they have in the previous...
28:42
Going Beyond Omni-Channel with Customer Experience Management
Customer Experience Management (CEM) is quickly becoming a strategic imperative for brands in a...
26:28
EwK68 - The small things count - customer service and general conversations
Customers need to know that you are listening to and interested in them! In this episode, I talk...
11:35
The secret to great customer service
Dixons Carphone Group Jason Roberts joins us this week to discuss the importance of customer...
24:58
Revitalizing Your Old Programs For New Revenue Streams
Have you created a program you knew would help people and had it flop? Have you spent time,...
19:47
TAGP95 Ezra Firestone :Financial Freedom:Brand Loyalty:Customer Retention:
In this episode I interview Ezra Firestone...
33:45
Success with less stress: Customer Focus with Bill Twice
Success with less stress: Customer Focus with Bill Twice
16:52
SE2 EP09: Ecommerce Metrics to Measure at each Stage of Your Sales Funnel [PART 1]
Hello! This is Kunle Campbell of the 2X eCommerce Podcast Show...THE Podcast dedicated to...
28:38
CPaaS and the Battle for the Consumer of Tomorrow
Has the realisation that customer service and CX is the most important factor within business...
20:39
The Customer is always weird, Deadpool 2, Solo a Starwars Story, 1998 & BIG BLACK CXCK
Themepark Trader The Customer is always Weird
01:26:30
Working in an industry that's constantly changing can be hard. Daniel Rowles, a lecturer, teacher...
35:45
Out Loud: Big Week Ahead for Five9 at Customer Contact Week 2018
Customer Contact Week is arguably the biggest and most important contact centre, CX and customer...
09:18
Out Loud: Telling the Customer Service Story with Genesys
Customer Contact Week is arguably the biggest and most important contact centre, CX and customer...
13:21
Out Loud: Making Customer Experience a Competitive Advantage with Talkdesk
Customer Contact Week is arguably the biggest and most important contact centre, CX and customer...
09:43
Out Loud: Nowhere is Safe from Twilio's Disruptive Approach
Customer Contact Week is arguably the biggest and most important contact centre, CX and customer...
12:05
Out Loud: Mitel in the Cloud at CCW18
Customer Contact Week is arguably the biggest and most important contact centre, CX and customer...
10:04
Out Loud: UCaaS, CPaaS and the Age of Agility with Ribbon
UCaaS and CPaaS platforms are some of the most innovative within the communications market and...
20:08