Hyper Personalization With Adam DiTomasso
In today’s digital world, customers expect a certain level of personalized experiences when...
13:26
Power of AI in Customer Service With Anoop Kumar
To deliver the right solutions for customers, businesses need the right data and AI tools to...
27:06
Hyper Immersive Experiences Featuring Prabha
Did you know that the more companies adopt digital commerce capabilities, the better they...
20:55
Personalize Content at Scale With a Content Supply Chain Featuring Matthew Purdon
When organizations streamline internal processes and improve their content supply chain, they can...
21:52
How to Improve Data Quality With Jeremy Linhardt
The term data quality refers to the credibility of data and how an organization trusts...
20:23
Uncovering Canopy Commerce Services With Aimee Sutton
Did you know that according to Invesp Consulting it costs up to 5 times more to acquire a new...
13:26
The Role of Delivery Management With Divya Kandikatti
What do organizations miss if they don’t have a delivery team? How are delivery teams...
13:36
A Recap of Adobe Summit 2023 With Emily Wilhoit
Adobe Summit 2023 was back in person this year. Attendees explored topics such as content supply...
14:44
What Is Accessibility and How Can Businesses Improve?
Web accessibility refers to the practice of making websites usable and accessible to everyone,...
12:49
Preparing Your Website Infrastructure & Customer Experience for Peak Traffic Times: Part 2
Adrian Luna from Webscale and Lindsey Murray and Rick Buczynski from Blue Acorn iCi discuss the...
18:54
Preparing Your Website Infrastructure & Customer Experience for Peak Traffic Times: Part 1
Adrian Luna from Webscale and Lindsey Murray and Rick Buczynski from Blue Acorn iCi discuss the...
22:45
How to Prep Your Company's SEO for 2022
In this interview, Brian Coleman, SEO Specialist at Blue Acorn iCi, discusses how brands can prep...
24:14
The Business Value of Customer Data Platforms
Navin Kumar, Principal Consultant, Digital Marketing at Infosys, shares what business value...
31:14
Evolving the Employee Experience During & After the Pandemic
In this episode of The Funnel, we interview Erica Rooney, VP of Employee Experience at Blue Acorn...
25:47
Navigating the New Customer Service Role
Customer service representatives have gone from strictly problem solvers to personal shoppers and...
21:51
Pros & Cons of Accepting Cryptocurrency on Your Ecommerce Site
Pros & Cons of Accepting Cryptocurrency on Your Ecommerce Site
25:10
What Omnichannel Looks Like in 2021 & Beyond
Chris Guerra, Co-CEO at Blue Acorn iCi, shares how B2C and B2B brands can deliver effective...
24:41
Top Strategies to Win Globally with a Personalized & Localized DTC Channel
Adam Coyle, CEO at Digital River, shares his top strategies for brands to expand globally and win...
23:55
Enhancing the Digital Customer Experience in Financial Services Part 2
Starting where we left off last month, Yasir Khan, VP of Digital Strategy at First Citizens Bank,...
26:01
Enhancing the Digital Customer Experience in Financial Services Part 1
Even if you're not in the financial services industry, this is a must-listen for any company...
26:38
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