Do you like it when people borrow your writing utensil?
09:12
David shares his experience regarding customers who are glued to the phone.
09:27
Ever wonder what you can do with the money on a gift card?
08:59
David shares his experience with customers who wanted to return items.
08:22
In today's story, David share his experiences in refusing service and how one in particular was...
08:53
David discusses the need for customers to order using correct lingo and stop asking about secret...
09:41
David goes over a much debated topic that customers complain about.
08:41
David discusses why you should know the difference between beverages.
08:41
Customer wants to return something that clearly he claims was never used but something tells...
10:45
David explains the difference between Wet vs. Dry.....Cappuccino, it's not what you think it is,...
09:18
David shares his crazy customer from hell stories during his time as a barista.
13:00
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