Podcasts de customer service

Literally Fan Service

After a lot of random rants about the state of anime service, the hosts of the Otaku Spirit...

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The E-Commerce Book

May we draw your attention to a new publication entitled "The E-Commerce Book – About a Channel...

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Episode 2: Healthy Positioning - Ameet Bhakta on staying healthy at work and building a positive business

Ameet Bhakta is a posture therapist who runs the business Health Through Posture. Wholegrain...

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Franchise Interviews Meets The Telephone Doctor Nancy Friedman-NancyFriedman.com

Nancy is president & founder of Telephone Doctor Customer Service Training. When Oprah, The Today...

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Episode 21 : Twitter Makes Life Easier for Travel Inquiries

Today we’re going to talk about how Twitter can make life much easier with travel inquiries. So...

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Episode 25 Booking Mistake ("deal") Fares - Part 1

Today we are going to be talking a little bit about booking deal fares, otherwise often referred...

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Episode 26 Booking Mistake ("deal") Fares - Part 2

On today’s episode, we’re tackling Part II of Booking Deal Fares, otherwise sometimes referred to...

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LinkedIn for Entrepreneurs – Franchise Interviews Meets with Nancy Friedman

LinkedIn for Entrepreneurs – Franchise Interviews Meets with Nancy Friedman LinkedIn is one...

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Episode 51 What is “Real” Telephone Customer Service?

Today on the podcast we are discussing what “real” telephone customer support is. Many companies...

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An Evening with the Telephone Doctor Nancy Friedman

Nancy is president & founder of Telephone Doctor Customer Service Training. When Oprah, The Today...

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How can customer service be profitable?

In this episode of Shopify Across the Pond, Romain Lapeyre, CEO of Gorgias, discusses how...

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Dialogflow Chatbots for Websites - Rob Lubow, Botcopy - Voice Tech Podcast ep.044

Rob Lubow is the co-founder of Botcopy, a tool that lets you build custom chatbots for your...

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EduFuturists #60 - Martin Boehm

Martin Boehm is a marketing professor at IE Business School in Madrid. For the last decade, he...

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Supercharge your Sales with a Signature System with Renée Hasseldine

Renée Hasseldine, works with coaches, experts & thought leaders to turn what is in their...

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How can customer service be profitable?

In this episode of Shopify Across the Pond, Romain Lapeyre, CEO of Gorgias, discusses how...

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Customer Experience Superheroes - Series 6 Episode 2 Customer Service Upgraded

Each episode unpacks another areas of customer experience with an expert in their field. The...

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011 - Going the extra mile

Going the extra mile, going above and beyond whatever you call it today we are talking about...

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009 - Creating Lifelong Clients

In this week's episode, we look at ways to keep your clients coming back to you again and again....

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32. What's your freelancer love language?

What's your freelancer love language? Do you thrive on positive feedback and glowing...

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Twilio Engage and the Importance of Personalised CX

CX Today's Carly Read hosts Paul Adams, Regional VP, UK & Ireland, Twilio. 

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